Help & FAQs

Discover answers to common questions

I can’t see a new connection request or other changes — what should I do?

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If you don’t see a recent change or connection request, try refreshing your browser first. Sometimes connection requests take a moment to appear. If refreshing doesn’t work, log out of your account and log back in. This usually resolves any display issues.

How do I report an issue or give Feedback?

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User feedback is crucial for the continuous improvement of the Olivia - You can report an issue or provide feedback by going to 'Profile' in the application.

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